Balcombe House
High Street
Cuckfield
West Sussex
RH17 5JU
Tel: 01444 473 245

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TESTIMONIALS

We are chuffed to bits with our Project Flooring which provided the perfect finish in our new extension. The service from start to finish has been excellent. The whole team were friendly, professional and efficient. We would definitely recommend you to our friends and family and would not hesitate in using you again in the future.

Maria & Colin Salter, Keymer, Hassocks

June 2018

I just wanted to write to say thank you for the Amtico install at our new house. I was particularly impressed with the quality of the fitters and their attention to detail. Overall we are very impressed with your company and wouldn't hesitate to come to you first in the future.

Ed and Fiona Jennings, Lindfield

September 2017

We would like to thank you both for the amazing service you have provided. You have an excellent choice of flooring and carpet and you have been extremely helpful, organised and efficient throughout. We are delighted with the flooring and will definitely be recommending you to our friends and use you again in the future.

Sara and Mark Hunnable, Hurstpierpoint

May 2017

We are extremely pleased with the new carpet throughout all our upstairs rooms, and especially the way your men fitted them. They were extremely hard working and very helpful.

Keith & Helen Cattermole, Cuckfield

March 2017

The flooring looks lovely and the fitters were extremely professional. I would like to take this opportunity to thank you for your help and patience.

Lesley Sayers, Burgess Hill

January 2017

Ross & I want to tell you how pleased we are with our new floor in our kitchen/snug room... and to thank you and your excellent team, who came and in just three days, completely transformed our house for us. We are delighted!

Glenda & Ross Thomson, Balcombe

September 2016

I have used & recommended Balcombe Flooring for many years and I never fail to be anything short of delighted with not only the quality of their products but the level of service and the attention to detail of their fitters. The guys work wonders in making the flooring look perfect, and they will never settle for anything less. Tom and Caz have a great business here, the sort of people you really want to buy from. Thanks!

Richard Talman, Wivelsfield

March 2016

We had new wood floor fitting to the downstairs of our house by Balcombe Flooring and were delighted with the service from Tom, Caroline and the team. They provided excellent and detailed information throughout the process, which really helped make it stress free. Fitting teams were punctual, courteous and did a fantastic job. All work was completed on time and to the original quote provided. We would be very happy to use them again and highly recommend Balcombe Flooring.

Andrew Trevett & Charlotte Botting, Horsham

February 2016

We would highly recommend Balcombe Flooring. Nothing is too much trouble for Tom & Caroline - there is a can do rather than a cannot do attitude. Fitters did an excellent job and were also on time, tidy and professional.

Mike & Wendy Jourdain, Cuckfield

December 2015

Balcombe flooring laid a beautiful kitchen and hall floor for us. Tom (the owner) was helpful and friendly. The whole process from quote to installation was well organised and smooth. The workmanship, price, and professionalism were all excellent. Balcombe flooring were fantastic to work with and I would not hesitate to book them again. Thank you

Juliet and Robert Scott, Haywards Heath

December 2015

We are delighted with the work by Tom and the team. Helpful advice and guidance, and good up to date knowledge of what is available. The whole family - three households - has used Balcombe Flooring over the last year, finishes ranging from carpeting, cork flooring, coloured cork flooring (so effective!), to oak flooring, as well as a custom made rug. Everything done on time, top professional job, and very pleasant people to deal with. Highly recommended!

Alyson Persson, Henfield

November 2015

Tom and Caroline went the extra mile to ensure that we got what we wanted and that the flooring met our specific requirements. The friendly service and hard work ethic applied to the fitters too, whose attention to detail is remarkable. We wholeheartedly recommend Balcombe Flooring and wouldn’t look anywhere else of our flooring needs.

George & Ed Chinn, Danehill

October 2015

Tom and Caroline carpeted our whole house as part of a major renovation project. Firstly I have to say they are lovely people, delightful to work with and nothing is too much trouble. They really care about the customer service and end product they provide and I definitely would use them again when the need arises.

Ian Hayes, Haywards Heath

September 2015

I highly recommend Balcombe flooring! They are second to none in terms of friendliness, efficiency, range of floorings and helpful advice. It was also great to support a local, independent firm whose prices were better than the big chains. Having bought a house to 'do up', they were recommended by both my plumber and electrician. Because they did such a great job, I have passed on their details to several other friends who are also delighted with their service. Thank you Tom and Caroline.

Anthea Mcqueen, Haywards Heath

September 2015

This is the second time we have used Balcombe Flooring, this time for carpet and hard floors. Tom didn't rush us to make a decision, and was there if we needed him for advice etc. at any time. The fitters were brilliant throughout. Attention to detail, leaving the house clean and tidy after each visit, and always polite and smiling. Would recommend Tom and the "team" to anyone, if they wanted quality service with a smile!!

Thank you all once again.

R & J Davison, Balcombe
August 2015

I have used Balcombe Flooring twice now and so can absolutely say that they are brilliant! Excellent advice given on choosing appropriate flooring and the choice of flooring is fantastic and great quality. Very good communication throughout. The fitters on both occasions were top standard and nothing was too much trouble. The finishing of the jobs was immaculate.

Thank you to Tom and all his happy team!!

Sophie Jeeves, Cuckfield
April 2015

Having recently requested Tom to replace several carpets and our kitchen flooring we were left full of promise for Balcombe Flooring. The whole task was carried out in a friendly and efficient manner – nothing was too much trouble. The fitters were excellent, very helpful and leaving everything clean and tidy. We would definitely recommend Balcombe Flooring to our friends and family.

Brenda & Keith Tuckey, Balcombe
November 2014

It was an absolute pleasure to work with Tom and his team at Balcombe Flooring - we would (and do!) highly recommend them. The advice was excellent and the fitters were real craftsmen, working diligently and with immense care in our Grade II Listed property. We couldn't be more pleased.

Jessica & Charlie O’Connor, Cuckfiled
October 2014

I just wanted to put in writing what a fantastic service your fitters provided. They were punctual both days and worked diligently, without fuss until the floor was finished. They were friendly, helpful and thorough; right through to helping us lift the heavy appliances back into place which saved us a massive hassle. I thought they were both really nice guys and I can't fault the floor in any way. You should be proud of them representing your business.

Mathew Becker, Haywards heath
September 2014

Balcombe flooring supplied and fitted carpet and underlay to three rooms, hall, stairs and landing. The work was finished to a high standard and the team were friendly and professional throughout.

Norman & Muriel Hawkins, Balcombe
April 2014

We have used Balcombe Flooring several times now as we work our way through decorating our house. Tom is full of helpful advice, and offers a good range in the shop while the fitters are always friendly, tidy and experienced.

Lisa Sykes, Turners hill
February 2014

Tom and his team at Balcombe flooring have carried out a great installation of new carpets. We recommend them without hesitation.

John & Pat Pierpoint, Balcombe
January 2014

Balcombe flooring provided an excellent service from the time of our initial visit to their shop, through to the final fitting of our carpets. They helped us choose the right quality carpets for our dining room, living room, and landings, and expertly fitted them at a date and time to suit our requirements. We were so pleased with the outcome that we arranged for them to order and fit the flooring to our entrance hall. Their prices were competitive, the fitters were friendly and efficient and Tom took a personal interest in ensuring that we were entirely satisfied with the end result. We would certainly recommend their services.

Ian & Ros Macdonald, Lindfield
September 13

Dear Tom, Just a quick note to say a huge thank you on behalf of the school for your kind donation of flooring for our newly refurbished visitor/staff toilet and Learning Mentor rooms.

As I am sure you will appreciate, budgets are tight and we have been working hard to try to refurbish and improve parts of the school with only very limited funds so your kind help and support is very much appreciated.

Wendy, Balcombe School
August 2013

We were hugely impressed by the service from Tom and Balcombe Flooring. The choice of carpets and flooring was excellent and reasonably priced. Tom made the process of measuring up and ordering the carpets very simple. The fitters were friendly and professional, working hard consistently through the day despite the heat. They cleared up perfectly and the finished result was fantastic!

Paul & Lucy Phillips, Balcombe
July 2013

Whilst Balcombe Flooring did not have our choice of bedroom carpet in stock, they did an excellent job at sourcing our exact requirements at a very competitive price. We were also considering replacing our stair carpet, but when Tom visited to measure up, he advised us that refitting the carpet and replacing the underlay would be the most cost effective option. The promised lead times for delivery were met and the fitters were extremely professional, courteous and diligent in their work. We are very pleased with the outcome. Our bedroom now looks fantastic and the stair carpet is as good as new. Highly recommended!

Greg & Rachel Bohlen, Shermansbury
June 2013

Many thanks to you and team for your hard work and professionalism, would happily recommend you to anyone in the area.

Chris & Margarita Woolley, Cuckfield
April 2013

Dear Tom, Once again many thanks for a job well done. I am always most impressed with the polite and efficient way that you and your colleagues carry out their work and at a very reasonable cost too!

Marian Barnham, Horsted Keynes
April 2013

We are very pleased with the living room carpet you recently laid for us. Not only does it look superb, the whole process was “hassle free” from the first discussions with you about the choice available, to the putting down of the carpet which your excellent fitters did with quiet efficiency. They were both very helpful and made sure everything was completed to our satisfaction. Thank you all for a job well done.

Doreen & John Scates, Balcombe
January 2013

We have bought two carpets from Balcombe flooring. On both occasions we have been very impressed with the friendly, knowledgeable and efficient service we received from Tom and his team of carpet fitters. We would recommend Balcombe Flooring to anyone without hesitation.

Barbara & Rodney Saunders, Balcombe
December 2012

We recommend Balcombe Flooring without reservation for their problem solving approach to a potentially tricky kitchen floor, given problems of unevenness. Design advice and colour suggestions were sympathetic to what we were trying to achieve and were without doubt the best we were given. The fitting was highly professional with attention to detail and finish - and done at a time to accommodate our need to be away at short notice with complete understanding. We’ll know where to come next time.

David & Ros Thunder, Cuckfield
November 2012

Thanks for the superb floor at Wood Ride. It looks fabulous. Moving in is always hard on floors and there's not a scratch.Thanks again.

Ian Thomson, Haywards Heath
November 2012

Early in June 2012 we suffered the disaster of flooding to the whole ground floor of our home in Balcombe. Fortunately very skilled carpet and kitchen flooring fitters have now completed the new floor coverings. Tom Bottomley and his staff here in Balcombe village carried out a perfect job, and it must be added that their cheerful attitude to a rather daunting problem did much to help us at such a distressing time. We highly recommend their careful and thorough work.

Mr & Mrs J. Pyner, London Road, Balcombe
September 2012

Tom and his fitters have laid several carpets and vinyl floor coverings for us over the past couple of years. We have always found them to be extremely helpful, flexible and courteous, always happy to advise and suggest alternative ways of achieving the same or a better result. Their work is to a very high standard, achieved in the most efficient and cost effective way. Many thanks for your hard work and that of your fitters, we're always very happy recommend you.

Felix and Louise Carmichael, Balcombe
August 2012

Dear Tom, Many thanks for a super efficient, helpful service as usual, and Neil for his quick, tidy and polite work for us. We have had plenty of tradesman through the door in the last two years and you and your fitters have always been among the most courteous, a pleasure to have around. Thank you.

Angharad Watkin, Balcombe
July 2012

Balcombe Flooring was recommended to us when we needed some flooring and we were absolutely delighted with the service they provided. They fitted both wood and laminate flooring and the quality of the materials, the fitting and the overall service was exceptional and exactly what we needed. We have used this company twice already and will not hesitate to use them again in the future. We recommend Tom and his team without reservation.

Stuart Allison, LVS Hassocks
May 2012

The service I had from Tom, regarding the flooring in my flat, was exceptional from start to finish. Excellent advice on choices, nothing was too much trouble and the fitters were brilliant. I'd never have to think twice about recommending Balcombe Flooring.

Ben Brown, Hove
April 2012

Tom made our carpet purchase experience very easy, we are delighted with the finished results. We have used Balcombe flooring in the past and our carpet cleaner always comments how well they have been fitted.

Chris & Sarah Melish, Balcombe/Handcross
March 2012

We had used Tom for flooring when we lived in Balcombe and had been very satisfied with his level of service, integrity, attention to detail, ability to deal with problems and pricing. When we decided to move to Hove, we had no hesitation is asking Tom to quote for carpeting, vinyl and kitchen flooring – as before we are delighted with the result, and have no hesitation in recommending Balcombe Flooring to others.

Sean & Tandy Cufley, Hove
March 2012

We have recently had carpets supplied by Tom and we found him to be very helpful, efficient and professional. He found us just the colours and carpet type we wanted and arranged for an expert fitter. His prices are competitive and his friendly service is second to none. Many thanks Tom.

Nick and Chris, Scaynes Hill
February 2012

Tom and Balcombe Flooring were recommended to us by our family. Tom provided a very professional and personal service, which included a visit to our house, where he made a number of valuable and insightful suggestions from his vast experience in this area. We are extremely pleased with our carpets and flooring, which are of high quality and have been fitted impeccably. We shall definitely recommend Balcombe Flooring to our friends and family.

Paul and Nichola Allen, Haywards Heath
February 2012

Our daughter highly recommended Balcombe Flooring to us. The service was great, Tom kept us in touch about delivery. The carpet fitters were extremely polite and arrived on time. The carpet looks great and I would recommend Balcombe Flooring.

Jane Oman, Maidenbower
November, 2011

We thought the service was very efficient and competitively priced, we would definitely use Balcombe Flooring again.

Alison Carrington, Cuckfield
November, 2011

Balcombe Flooring was recommended to me by a friend, as I needed new carpet/laminate flooring throughout my house. Tom was exceptionally patient with my long and drawn out decisions, with a wide range of choice, and liaised directly with my builders as to layout of doors/floor levels etc. All in all, he made what can be a stressful experience very easy, and his fitters were punctual, efficient, and tidy. Having done a lot of research and received several quotes, Balcombe flooring came out as the most competitive price, with no hidden extras. I would not hesitate to recommend them.

Amanda Neill, Ardingly
November, 2011

We are very pleased with the quality of the carpet provided for our hall and stairways, and the excellent work of your fitters – we are happy to recommend you to future customers and wish you well. It's good to have a flourishing business in our village.

Priscilla and Robin Williamson
Balcombe

Denise and I are very grateful for all that you and your team have done... we are very impressed. Thanks again... we know where to come for future flooring needs!

Richard Buckingham
Balcombe

Many thanks indeed. They did a super job, and as ever, we are very pleased.

John Albert
Balcombe Forest

We have found Tom to be a very professional, very caring and very attentive person whose attention to detail is second to none. The quality of the workmanship and the quality of the materials we found to be 100%. We would certainly recommend Tom’s company Balcombe Flooring.

Linda and Richard Monks
Balcombe